21+ | Safe Gaming

Play responsibly,
stay safe always

Entertainment at ctg88 should be enjoyable — not a burden. Our responsible gaming tools and guidelines help you play in a healthy and controlled way.

Our commitment

ctg88 believes that online gaming should be an entertaining experience. We are committed to ensuring responsible gaming on our platform. We provide tools and resources that help you maintain full control over your gaming experience.

Gaming addiction is a serious matter. Following responsible gaming principles is very important for your mental health, family life and financial security. At ctg88 we want you to always enjoy yourself within your limits — and if you ever feel like you are losing control, we are here with you.

Important age restriction

ctg88 is for users aged 21 and above only. Any form of online gambling by minors is strictly prohibited. We enforce this policy strictly through identity verification.

Our protection tools

ctg88 gives you several effective tools to ensure responsible gaming.

Deposit Limit

You can set a daily, weekly or monthly deposit limit. This limit prevents you from depositing beyond your budget and helps you maintain financial control. Reducing a limit takes effect immediately.

Self-Exclusion

If you feel you need a break from gaming, you can close your account yourself for a set period. Self-exclusion can be activated from 30 days up to permanently.

Time-Out Feature

Take a short break. Using the time-out feature, you can temporarily suspend account access from 24 hours to a few weeks, with no permanent consequences.

Session Reminder

Playing for long stretches without a break is not healthy. Our session reminder feature prompts you to take a break at set intervals and keeps you aware of how long you have been playing.

Reality Check

Always review your loss and win history. ctg88's account dashboard shows a transparent transaction history, helping you understand the real picture and make informed decisions.

24/7 Support

Our Bangla-speaking live chat support is available 24 hours a day, 7 days a week. Contact us immediately for any responsible gaming assistance.

Recognise the warning signs

Gaming addiction does not always arrive all at once — it builds up gradually. If the following signs appear, it is important to act quickly.

Spending beyond your budget and continuing to play to try to win back lost money.
Prioritising gaming over responsibilities to family, friends or work.
Feeling restless, irritable or anxious when trying to stop gaming.
Taking out loans for gaming, hiding money from family members or lying to them.
Repeatedly increasing the amount you play because the same amount no longer brings enjoyment.
Neglecting sleep, food or a healthy daily routine in order to keep gaming.
Repeatedly lying about gaming or hiding it from family and friends.

If any of these signs appear, contact us via live chat or use self-exclusion.

How to use the tools

Activating ctg88's responsible gaming tools is straightforward. Follow the steps below.

  • 01

    Log in to your account

    First, log in to your ctg88 account. If you do not have an account, register and make sure you are over 21 years of age.

  • 02

    Go to Account Settings

    From the profile menu, find the "Account Settings" or "Responsible Gaming" section. You will find all the protection tools there.

  • 03

    Set your preferred limits

    Deposit limit, session time, time-out or self-exclusion — set whichever you need. Reducing a limit is immediate; increasing one takes effect after 24–48 hours.

  • 04

    Get help from the support team

    For any issues, contact our 24/7 live chat. Our Bangla-speaking team will help you set up all the tools and provide any guidance you need.

Protecting minors

ctg88 firmly believes that online gambling is for adults only. Age is verified at registration on our platform and users under 21 are not permitted to create an account.

If you are a parent and your child or teenager is at risk of online gambling, take the following steps:

Parental Controls

Use parental control software on your device to block access to gambling websites.

Password Protection

Do not share your ctg88 account password with others and always keep your device locked.

Need help?

We are always by your side. Contact us for any issues.

Live Chat Support

Our Bangla-speaking support team is available 24 hours a day on live chat. Chat with us now for immediate assistance.

Email support

For detailed issues, write to our support email:
[email protected]

Read the FAQ

Find answers to common responsible gaming questions on our FAQ page.

Common questions and answers

Responsible gaming means enjoying gaming while understanding your financial and mental limits. At ctg88, we want every player to enjoy gaming as entertainment — not as a source of financial stress or mental pressure. This matters because uncontrolled gaming can have a negative impact on family life, finances and health.

After logging in to your account, go to the "Account Settings" section and find the "Responsible Gaming" option. From there you can set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately. For any issues, contact us via live chat.

A time-out is a short break — usually from 24 hours to a few weeks — during which you cannot access your account, but it reactivates automatically once the period ends. Self-exclusion is longer-term — it can keep your account closed from 30 days up to permanently, and your account cannot be reactivated during that period.

No. ctg88 is strictly for users aged 21 and above only. Age is verified at registration and additional identity verification may be requested in suspicious cases. If anyone registers using false information, the account will be closed immediately and any balance may be forfeited.

First, contact our 24/7 live chat and ask for responsible gaming support. Our trained support team will help you activate self-exclusion and take the right steps. Alternatively, email us directly at [email protected].

Your account balance is kept safe during self-exclusion. Once the exclusion period ends or your account is reactivated through the appropriate process, you will be able to withdraw your balance. Contact our support team for more details.

Enjoy safely, play responsibly

Enjoy ctg88's extensive game library — slots, cricket betting, live casino — all in a safe environment.

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