Legal Document

ctg88 Terms and Conditions

Please read these terms carefully before using our platform. By creating an account or starting to play on ctg88, you are considered to have agreed to these terms and conditions.

Last Updated: January 2026 — Registered users will be notified by email of any changes.

Welcome to ctg88 — a safe and reliable online gaming platform for players in Bangladesh. The terms and conditions below form the legal basis of the agreement between you and us. By visiting our website, registering an account, or participating in any gaming activity, you are accepting these terms. If you do not agree with any term, please do not use our platform.

Table of Contents

1 General Terms

ctg88 ("we", "platform", "company") provides online casino and sports betting services for users in Bangladesh ("you", "user", "member"). These terms and conditions apply to the ctg88 website and all its associated services.

  • These terms are drawn up and shall be interpreted in accordance with the applicable laws of Bangladesh.
  • If there is any difference between the Bengali version and a translation of any term, the Bengali version shall take precedence.
  • We reserve the right to amend these terms at any time. Registered members will be notified before any changes take effect.
  • Our Privacy Policy and Responsible Gaming Policy are also considered part of your agreement alongside this document.

2 Eligibility and Registration

To open an account and play on ctg88, you must meet the following conditions:

  • Age requirement: You must be at least 21 years old. Use of this platform by anyone under 21 is strictly prohibited. ctg88 services are provided only to those aged 21 and above.
  • Single account: Each user may create only one account. Operating multiple accounts is prohibited.
  • Accurate information: All information provided at registration must be accurate, complete, and up to date.
  • Personal use: Your account is for your personal use only. Playing on behalf of another person or using another person's funds is prohibited.
  • Identity verification (KYC): We may request identity verification for withdrawals or high-value transactions. Cooperation with this process is mandatory.
Important: Providing false information will result in the account being immediately suspended or closed and the associated balance may be forfeited.

3 Account Management

You are responsible for the security and safety of your account. Please follow the rules below:

  • Always keep your login credentials (username and password) confidential and do not share them with anyone.
  • If you believe unauthorized access to your account has occurred, notify our support team immediately.
  • You are responsible for all activities carried out from your account; however, if you can provide evidence of unauthorized access, we will cooperate.
  • To update your account information, contact us via live chat or email.
  • Inactive accounts (with no login for an extended period) may be temporarily suspended for review.

4 Deposits and Withdrawals

The rules regarding financial transactions on ctg88 are described below.

  • Accepted payment methods: Deposits and withdrawals can be made via bKash, Nagad, Rocket, and Upay.
  • Minimum deposit: The minimum deposit for each payment method is ৳500.
  • Minimum withdrawal: The minimum withdrawal amount is ৳500.
  • Withdrawal processing time: Approved withdrawals are generally completed within 1 hour.
  • Verification process: If identity verification (KYC) has not been completed before a withdrawal, the request will not be processed.
  • Own account: You may only withdraw to a payment account registered in your name.
  • Deposit refunds: If a transaction fails due to a technical error, the deposit will be returned as quickly as possible.
All transactions are secured by SSL encryption. We do not store any card numbers or banking information.

5 Bonuses and Promotions

ctg88 offers various bonuses and promotional offers for members. The following conditions apply to all bonuses:

  • Welcome bonus: New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 15x.
  • Wagering requirement: Bonus funds must meet the specified turnover before withdrawal. Details will be stated in the terms of each offer.
  • Single use: Each bonus offer applies once per user, per household, per device, or per IP address.
  • Bonus cancellation: We reserve the right to cancel a bonus if a member violates the bonus terms or displays irregular playing patterns.
  • VIP program: Our three-tier VIP program includes Bronze (weekly cashback up to 0.3%), Silver (up to 0.5%), and Gold (up to 0.8%). Members can advance through tiers through regular and active play.
  • Expiry: Each bonus is valid for a specific period; any unused bonus will be cancelled after it expires.

6 Gaming Rules

The following rules must be followed while playing on ctg88:

  • All games are operated through fair and transparent technology. The outcome of every game is completely random and not predetermined.
  • Any abnormal results generated due to a technical error will be considered void.
  • If the internet connection is lost during a round, the result will be determined according to the server log.
  • If a dispute arises over the outcome of any game, the server log will be considered the final evidence.
  • For sports betting, payments will be processed only after the official result is announced.
  • The rules of the game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, etc.) also apply.

7 Prohibited Activities

Any of the following activities are strictly prohibited and will be considered a violation of these terms:

  • Money laundering or using funds obtained from illegal sources.
  • Creating multiple accounts to abuse bonuses.
  • Using bots, automation tools, or third-party software to operate an account.
  • Attempting to hack, manipulate, or gain an unfair advantage over any system on the platform.
  • Conducting fraudulent or deceptive activities against other members.
  • Operating an account on behalf of or for a minor.
  • Registering an account or conducting transactions using another person's identity.
  • Spreading false information that damages the reputation of the platform.
For any of the above violations, we reserve the right to permanently close the account, forfeit all balances, and take legal action.

8 Limitation of Liability

ctg88 strives to provide uninterrupted and accurate service; however, our liability is limited in the following cases:

  • ctg88 is not responsible for losses caused by internet disconnection, power outages, or third-party issues.
  • The platform may be temporarily unavailable for maintenance; no compensation will be provided for this.
  • Game outcomes are determined by random technology; the platform is not responsible for a user's gaming losses.
  • We are not directly liable for issues with any third-party payment system; however, we will cooperate in finding a resolution.
  • We are not responsible for losses caused by a user's negligence or failure to comply with security terms.

9 Privacy and Data Protection

Protecting your personal information is our priority. For more details, please read our Privacy Policy.

  • Information provided at registration will be used only for providing services, identity verification, and relevant communications.
  • We will never sell your personal information to third parties.
  • All data is secured by SSL encryption and stored on secure servers.
  • Information may need to be disclosed due to legal obligations or at the request of authorities.
  • You may request to update or delete your personal information. Contact our support team to do so.

10 Intellectual Property

All content on the ctg88 platform is reserved as our intellectual property:

  • All website content — logos, designs, text, graphics, software, and audiovisual materials — is owned by ctg88.
  • Copying, redistributing, or using any part of this content for commercial purposes without our prior written permission is prohibited.
  • The brands and trademarks of third-party game providers are owned by their respective parties.

11 Account Suspension and Closure

ctg88 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

  • If any clause of these terms and conditions is violated.
  • If fraud or deception is suspected.
  • If identity verification fails or false information is provided.
  • If the possibility of money laundering through the account is detected.
  • If the user requests account closure themselves.

Users may also apply to close their account at any time. An opportunity to withdraw any available balance will be given before the account is closed, unless forfeiture has been directed due to a violation.

12 Complaints and Dispute Resolution

We take all complaints seriously and strive for a fair resolution:

  1. Step 1: Submit your complaint first via 24/7 live chat or email ([email protected]). Our support team will try to provide a resolution as quickly as possible.
  2. Step 2: If the complaint is not resolved at step 1, it will be escalated for review at a higher level.
  3. Step 3: If both parties cannot reach an agreement, the dispute will be resolved through mutually agreed mediation.
Complaint submission deadline: Complaints must be submitted within 30 days of the date of the incident.

13 Changes to Terms

ctg88 reserves the right to modify these terms and conditions, in part or in full, at any time. In the event of changes:

  • Registered members will be notified by email before any significant changes take effect.
  • The updated terms and conditions will be considered effective from the moment they are published on the website.
  • If you do not agree with the new terms, you may request to close your account.
  • Continued use of the platform after the updated terms have taken effect will be considered as acceptance of the new terms.

14 Applicable Law & Jurisdiction

These terms and conditions will be interpreted and applied in accordance with applicable law. In the event of any legal dispute, mutual discussion and mediation will be given priority.

  • Even if any provision of these terms is found to be legally unenforceable, the remaining provisions will continue to be in effect.
  • The Bengali version of these terms and conditions will always take precedence over any English or other language versions.
  • These terms and conditions constitute the entire agreement between ctg88 and the user, and replace any prior oral or written agreements.

Have a question about these terms?
Contact us via 24/7 live chat or email us at: [email protected]
For more information, please visit our Privacy Policy and Responsible Gaming pages.